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Overview

What do you do if you are on a bike ride, crash and are physically unable to call for emergency support? How do you get help?

A team of five, including myself, chose to tackle this problem head-on.

​I functioned as a researcher, moderator, lo-fidelity designer, information-synthesizer and final report writer.

The solution was presented to UX professionals from Dell and HP.

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Product

In an effort to empower users to feel safe when performing an activity and save lives, we designed a Medical Alert App, RED++, that monitors physical activity and alerts designated emergency contacts when vitals go out of range.

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Process

Discovery

Competitive Analysis

• Fitness Apps/Devices
• Emergency Response Apps
• Biometrics/Sensors
• Location /Tracking Services
• Learning/Behavioral Apps

Initial User Research Survey  (37 responses)

• Evaluated consumer interest
• Developed an understanding of the potential user base
• Discovered user needs/goals for a fitness and emergency response app

Design, Test... Design, Test Again

Sample Use Case/Persona: The Novice

• • Just starting to actively monitor his/her health when performing activities
  • May not be ready to jump headfirst into regular monitoring, but are interested in trying to maintain a record
    
  • May not know what is important to monitor or when his/her body is reaching its limits
    
  • Red++ will help them learn not only their own limitations, but also how their body is adjusting with regular activity

Site Map

Paper Sketches

Card Sort Activity

• Informed the information architecture and navigation
• Assisted in determining location for more ambiguous activities/features

Medium Fidelity Wireframing and Testing

User Testing

• Updated Sitemap
• Updated Login Flow
• Task of attaching sensors to specific activities was difficult. Developed a tree sort exercise to understand ideal user flow.

Hi Fidelity Prototyping and Testing

User Testing

• Users were confused by the Interaction and Visual styling for pairing a sensor. Updated pattern to function as a slider (see above mockups 2 & 3).
• Navigation issues resolved.

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Final Design

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